The Eye-Kraft Guarantee is our promise to help make each job and patient transaction as hassle-free.
For up to one year from the original invoice date, Eye-Kraft will remake any job* for any reason with no questions asked. In most cases we won’t ask for lens returns on Guarantee jobs. Additional non-lab error remakes will be billed at 50% for the remainder of the year. Please note “1x remake” in your special instructions. Fitting changes and progressive non-adapts are covered under the Guarantee. If progressives are still unsuccessful, we’ll replace them with SV or Flat Tops at no charge.
*MHCP packages excluded, contact customer service for details.