Privacy Policy

EyeKraft Optical Lab (“EyeKraft,” “we,” “us”) runs eyekraft.com for eye care professionals. This policy explains what we collect through the site, how we use it, and the choices you have.

Information we collect

Information you give us. When you send a message, apply for a lab account, create a website account or place a frame order, we collect what you enter: your name, practice or company name, email address, phone number, shipping address, order details and any notes you include.

Information collected automatically. Like most websites, our hosting provider records technical data such as IP address, browser type, the pages you visit and the site that referred you. Signing in sets a session cookie so the site can keep you logged in.

The website is for business use by eye care practices. Please do not send patient health information through our contact or account forms.

How we use it

• To answer your questions and set up and service your lab account.
• To process, confirm and ship orders, and to email you about them.
• To keep the site secure and working, and to understand how it is used.
• To meet legal, tax and accounting obligations.

Who we share it with

We do not sell your information. We share it only with service providers that help us run the site and our business, such as website hosting, account and database services, and email delivery, and only as needed for them to do that work. We may also disclose information when the law requires it.

How long we keep it

Account and order records are kept for as long as your account is active and as long afterward as we need them for business and legal records. You can ask us to close your website account at any time.

Your choices

You can update your account details from your account settings, or contact us to correct or delete information we hold about you.

Security

We use reasonable technical and organizational safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Contact us

Questions about this policy: info@eyekraft.com, 1-888-455-2022, or 8 McLeland Rd, St. Cloud, MN 56303.