Each year we like to summarize any significant changes we’ve found in the managed care programs we service in Minnesota so our customers can prepare for the new year. Here are a few notes we’ve collected as 2023 ends on what to expect in 2024. We encourage providers to contact their contracted plans regarding their dispensing or exam agreements. Eye-Kraft does not have vendor relationships with plans not listed below, and we’re unable to provide benefit or administrative information on any other plans. If you have questions about benefits or coverage for plans not listed below, please contact your contract manager or provider services representatives for the plan in question. These notes may not be all inclusive of changes, and this information is subject to change, so review any communications from your accepted plans to prevent surprises. Thank you!
Guide:
Maps
MEDICA
UCARE
South Country Health
Add-on Information
Maps:
The following are the maps of health plan service areas by county located on the Minnesota Department Of Human Services site. Maps are effective from Jan 1 2024 to Dec 31 2024. Some links below may not be updated as of the publication of this info page, check them often for the updated maps.
- Minnesota SeniorCare Plus (MSC+) Health Plans
- Minnesota Senior Health Options (MSHO) Health Plans
- MinnesotaCare Health Plans by County
- Prepaid Medical Assistance Program (PMAP) Health Plans
- Special Needs BasicCare (SNBC) Health Plan
Medica:
MEDICA PROVIDER SERVICES – 800-458-5512
Eye-Kraft Processes claims directly to Medica for the following plans:
- Prepaid Medical Assistance Program (PMAP)
- MinnesotaCare
- Special Needs Basic Care with Medicare Medica Accessibility Solution® Enhanced
- Special Needs Basic Care (SNBC) Medica Accessibility Solution
- Minnesota Senior Health Options (MSHO)Medica DUAL Solution
- Minnesota Senior Care Plus (MSC+) Medica Choice Care℠ MSC+
NO NEW MEDICA CHANGES FOR 2024
Continued services for 2024
18 counties on the Pre-Paid Medical Assistance and MN CARE plans.
Becker, Chisago, Clay, Crow Wing, Hennepin, Kittson, Mahnomen, Marshall, Norman, Otter Tail, Pennington, Polk, Red Lake, Roseau, Sherburne, St. Louis, Wadena, Wilkin, and Wright.
- This is a Prepaid Medical Assistance program exclusive to Medica, so checking eligibility for these patients is easiest on the Medica Portal. www.medica.com
- To register for Medica’s portal call 1-800-458-5512.
- Please note, the New Payer ID for these two plans are MEDMI
- Group numbers start with the letter “A” for this plan.
- This plan is basic coverage with frames and lenses.
- Dispensing providers should verify registration for these plans with their clearinghouses. If you are not registered for these two plans all electronic claims will be denied.
- If unregistered, paper claims for exams and dispensing can be submitted to: Medica Government Programs, PO BOX 21342, Eagan MN 55121-0342.
- Eye-Kraft will not be able to register you on the Medica Portal
49 counties on the Special Needs Basic Care with Medicare Medica Accessibility Solution Enhanced Plan
Aitkin, Anoka, Becker, Blue Earth, Carlton, Carver, Cass, Chisago, Clay, Crow Wing, Dakota, Faribault, Fillmore, Hennepin, Houston, Isanti, Kittson, Koochiching, Lac Qui Parle, Lake, Lake of the woods, Le Sueur, Mahnomen, Marshall, Mille Lacs, Morrison, Mower, Nicollet, Norman, Olmsted, Otter tail, Pennington, Pine, Polk, Ramsey, Red Lake, Rice, Roseau, St. Louis, Scott, Sherburne, Stearns, Todd, Wadena, Washington, Watonwan, Wilkin, Winona, and Wright county.
- Medica will continue with their Anti-Reflective Coating benefit for members with groups #07xxx (Special Needs Basic Care Enhanced) & 08xxx (Minnesota Senior Health Option Plan).
49 counties on the Special Needs Basic Care (SNBC) Medica Accessibility Solution Plan
Aitkin, Anoka, Becker, Blue Earth, Carlton, Carver, Cass, Chisago, Clay, Crow Wing, Dakota, Faribault, Fillmore, Hennepin, Houston, Isanti, Kittson, Koochiching, Lac Qui Parle, Lake, Lake of the woods, Le Sueur, Mahnomen, Marshall, Mille Lacs, Morrison, Mower, Nicollet, Norman, Olmsted, Otter tail, Pennington, Pine, Polk, Ramsey, Red Lake, Rice, Roseau, St. Louis, Scott, Sherburne, Stearns, Todd, Wadena, Washington, Watonwan, Wilkin, Winona, and Wright county.
49 counties on the Minnesota Senior Health Options (MSHO) Medica DUAL Solution Plan
Aitkin, Anoka, Becker, Blue Earth, Carlton, Carver, Cass, Chisago, Clay, Crow Wing, Dakota, Faribault, Fillmore, Hennepin, Houston, Isanti, Kittson, Koochiching, Lac Qui Parle, Lake, Lake of the woods, Le Sueur, Mahnomen, Marshall, Mille Lacs, Morrison, Mower, Nicollet, Norman, Olmsted, Otter tail, Pennington, Pine, Polk, Ramsey, Red Lake, Rice, Roseau, St. Louis, Scott, Sherburne, Stearns, Todd, Wadena, Washington, Watonwan, Wilkin, Winona, and Wright county.
- Medica will continue with their Anti-Reflective Coating benefit for members with groups #07xxx (Special Needs Basic Care Enhanced) & 08xxx (Minnesota Senior Health Option Plan).
49 counties on the Minnesota Senior Care Plus (MSC+) Medica Choice Care℠ MSC+ Plan
Aitkin, Anoka, Becker, Blue Earth, Carlton, Carver, Cass, Chisago, Clay, Crow Wing, Dakota, Faribault, Fillmore, Hennepin, Houston, Isanti, Kittson, Koochiching, Lac Qui Parle, Lake, Lake of the woods, Le Sueur, Mahnomen, Marshall, Mille Lacs, Morrison, Mower, Nicollet, Norman, Olmsted, Otter tail, Pennington, Pine, Polk, Ramsey, Red Lake, Rice, Roseau, St. Louis, Scott, Sherburne, Stearns, Todd, Wadena, Washington, Watonwan, Wilkin, Winona, and Wright county.
Medica Links – Please note that as of 12/15/2023 some of these links are not updated for 2024. Check back often as we’ll update them as soon as Medica does.
- Group Numbers
- PMAP and MinnesotaCare
- Special Needs Basic Care (SNBC) Medica Accessibility Solution
- Special Needs Basic Care with Medicare Medica Accessibility Solution® Enhanced
- Minnesota Senior Health Options (MSHO)Medica DUAL Solution
- Minnesota Senior Care Plus (MSC+) Medica Choice Care℠ MSC+
- 2023 Overview Grid
- DHS Guidelines – Provider Manual for Optical Services (Updated 10/25/2023)
UCare:
UCARE PROVIDER SERVICES – 1-888-531-1493
Eye-Kraft Processes claims directly to UCare for the following plans:
- Minnesota Care Minnesota Senior Care Plus
- Minnesota Senior Health Options (Exclusive only to Eye Kraft and claims will be denied.)
- Prepaid Medical Assistance Program
- UCare Connect
- UCare Connect Plus Medicare (Exclusive only to Eye Kraft and claims will be denied)
NO NEW UCARE CHANGES FOR 2024
Continued services for 2024
Supplemental Benefits
UCare will continue to provide supplemental anti-reflective coating, photochromic lenses, tints, and progressives on their UCare connect plus Medicare and the Minnesota Senior Health Options plans ONLY in 2024.
Benefits are only covered when obtained from Eye-Kraft. Coverage for UCare supplemental eyewear through Eye-Kraft is not subject to medical necessity requirements and is not limited to specific diagnoses. The benefit does not require prior authorization. Members can use the benefit once every year.
- These are covered benefits–no prior authorization or diagnostic code is needed. This is at no cost to the member.
- These services can only be processed for UCare through Eye-Kraft.
- It will cover this benefit 1 time per calendar year (No additional pairs will be covered for these exclusive products).
- Progressives will be Eye-Kraft’s DLS Everyday. This is a non-compensated free-form digital design. Design upgrades (paid out of pocket) are not allowed.
- Anti-reflective coating will be Eye-Kraft’s ClearKraft2.
- If a patient has supplemental coverage for anti-reflective coating, the office will not be billed. Eye-Kraft must always bill the eligible patient’s insurance for the product if the patient is eligible.
- Anti-reflective coating orders are complete frame and lens orders, anti-reflective coating will not be added to existing lenses.
- Photochromics will be lab choice based on Rx, availability, and lens design.
- Only standard solid or gradient tints may be used under supplemental plans. Therapeutic and specialty tints require medical necessity and diagnostic codes and are not covered under the MSHO and UCare Connect plans.
- Photochromics or tints may be ordered under the supplemental benefit, but not both. Providers do have the option of adding the tint and billing the patient.
- Providers will continue to bill exam and dispensing fees as usual. Providers are allowed to bill the trifocal dispensing code for supplemental progressive lens benefits. UCare will not be adding a progressive dispensing code.
IMPORTANT!
For UCare Supplemental Benefits (MSHO and UCare Connect plans)…
- Progressives will only be covered one time. If a patient has a qualified remake for power or other changes, a single vision or lined multi-focal will be required. There is no benefit exception for this. Patients cannot pay the difference between a standard job and the progressive. They may upgrade, but they must pay for the entire order, including the frame. These will be billed to the ECP at savings package package pricing.
- Tints are only covered one time, however UCARE will accept tints needed for qualified medical necessity. Medically necessary tints must be submitted with a valid diagnostic code. Patients can also purchase tints as an add on (not an upgrade). Purchased tints will be billed to the ECP.
- Photochromics are covered one time, however UCARE will accept photochromics needed for qualified medical necessity. Medically necessary photochromics must be submitted with a valid diagnostic code. Photochromic lenses are upgrades and not add-ons, so patients may not purchase photochromics separately. If a patient wants to purchase photochromics, they must pay for the entire order, including the frame. These will be bill to the ECP under savings package pricing.
- Anti-Reflective coating will only be covered one time. There are no benefit exceptions for medical necessity with anti-reflective coating. Patients may purchase anti-reflective coating from the ECP as an add-on service, and these will be billed directly to the ECP.
41 counties on the UCare Pre-Paid Medical Assistance Plan
Anoka, Blue Earth, Carver, Chippewa, Cottonwood, Dakota, Faribault, Fillmore, Freeborn, Hennepin, Houston, Isanti, Jackson, Kandiyohi, Lac qui Parle, Lake of the Woods, LeSueur, Lincoln, Lyon, Martin, Morrison, Mower, Murray, Nicollet, Nobles, Olmsted, Ramsey, Redwood, Rice, Rock, St. Louis, Scott, Sibley, Swift, Todd, Wadena, Washington, Watonwan, Winona, Wright, and, Yellow Medicine
- Basic frame and lenses are covered.
- Photochromic lenses are covered with a diagnostic code and medical necessity.
- Members are allowed to pay providers for anti-reflective coating.
- Progressives and anti-reflective coating are NOT covered with any diagnostic code.
44 counties on the UCare Minnesota Care Plan
Aitkin, Anoka, Benton, Blue Earth, Carlton, Carver, Cass, Chisago, Cook, Crow Wing, Dakota, Faribault, Fillmore, Freeborn, Hennepin, Houston, Isanti, Koochiching, Lake, Lake of the Woods, Le Sueur, Martin, Mille Lacs, Morrison, Mower, Murray, Nicollet, Olmsted, Pennington, Pine, Ramsey, Rice, Rock, Roseau, Scott, Sherburne, Stearns, St. Louis, Todd, Wadena, Washington, Watonwan, Winona and Wright.
- Basic frame and lenses are covered.
- Photochromic lenses are covered with a diagnostic code and medical necessity.
- Progressives and anti-reflective coating are NOT covered with any diagnostic code.
66 counties on the UCare Minnesota Senior Health Option Plan (MSHO)
Aitkin, Anoka, Becker, Benton, Blue Earth, Carlton, Carver, Cass, Chippewa, Chisago, Clay, Cook, Cottonwood, Crow Wing, Dakota, Dodge, Faribault, Fillmore, Freeborn, Hennepin, Houston, Isanti, Jackson, Kandiyohi, Kittson, Koochiching, Lac qui Parle, Lake, Lake of the Woods, Le Sueur, Lincoln, Lyon, Mahnomen, Marshall, Martin, Mille Lacs, Morrison, Mower, Murray, Nicollet, Nobles, Norman, Olmsted, Otter Tail, Pennington, Pine, Polk, Ramsey, Red Lake, Redwood, Rice, Rock, Roseau, Saint Louis, Scott, Sherburne, Stearns, Swift, Todd, Wabasha, Wadena, Washington, Watonwan, Winona, Wright and Yellow Medicine.
- Progressives, anti-reflective coating, and photochromic lenses are covered one time per calendar year. No diagnostic codes are required. This is the member’s benefit under this plan and provider offices will not be billed.
- Additional orders with supplemental benefits will be rejected.
- If an additional order is needed, members are allowed to have a covered FT 28 bifocal or FT Trifocal. If the member chooses to pay for the progressive, they must pay for the entire order, including the frame, and the entire order will be billed to the provider.
- Photochromic lenses will be covered with a diagnostic code if medically necessary.
- Members are allowed to pay the provider for anti-reflective coating.
66 counties on the UCare Minnesota Senior Care Plus MSC+ Plan
Aitkin, Anoka, Becker, Benton, Blue Earth, Carlton, Carver, Cass, Chippewa, Chisago, Clay, Cook, Cottonwood, Crow Wing, Dakota, Dodge, Faribault, Fillmore, Freeborn, Hennepin, Houston, Isanti, Jackson, Kandiyohi, Kittson, Koochiching, Lac qui Parle, Lake, Lake of the Woods, Le Sueur, Lincoln, Lyon, Mahnomen, Marshall, Martin, Mille Lacs, Morrison, Mower, Murray, Nicollet, Nobles, Norman, Olmsted, Otter Tail, Pennington, Pine, Polk, Ramsey, Red Lake, Redwood, Rice, Rock, Roseau, Saint Louis, Scott, Sherburne, Stearns, Swift, Todd, Wabasha, Wadena, Washington, Watonwan, Winona, Wright and Yellow Medicine.
- Basic frame and lenses are covered.
- Photochromic lenses are covered with a diagnostic code
- Members are allowed to pay the provider for anti-reflective coating.
- Progressives and anti-reflective coating are NOT covered benefits with any diagnostic code.
67 counties on the UCare Connect Plan
Aitkin, Anoka, Becker, Benton, Blue Earth, Carlton, Carver, Cass, Chippewa, Chisago, Clay, Cook, Cottonwood, Crow Wing, Dakota, Faribault, Fillmore, Freeborn, Hennepin, Houston, Isanti, Itasca, Jackson, Kanabec, Kandiyohi, Kittson, Koochiching, Lac qui Parle, Lake, Lake of the Woods, Le Sueur, Lincoln, Lyon, Mahnomen, Marshall, Martin, Mille Lacs, Morrison, Mower, Murray, Nicollet, Nobles, Norman, Olmsted, Otter Tail, Pennington, Pine, Polk, Ramsey, Red Lake, Redwood, Rice, Rock, Roseau, Scott, Sherburne, St. Louis, Stearns, Swift, Todd, Wadena, Washington, Watonwan, Wilkin, Winona, Wright and Yellow Medicine.
- Basic frame and lenses are covered.
- Photochromic lenses are covered with a diagnostic code
- Members are allowed to pay the provider for anti-reflective coating.
- Progressives and anti-reflective coating are NOT covered benefits with any diagnostic code.
67 counties on the UCare Connect + Medicare Plan
Aitkin, Anoka, Becker, Benton, Blue Earth, Carlton, Carver, Cass, Chippewa, Chisago, Clay, Cook, Cottonwood, Crow Wing, Dakota, Faribault, Fillmore, Freeborn, Hennepin, Houston, Isanti, Itasca, Jackson, Kanabec, Kandiyohi, Kittson, Koochiching, Lac qui Parle, Lake, Lake of the Woods, Le Sueur, Lincoln, Lyon, Mahnomen, Marshall, Martin, Mille Lacs, Morrison, Mower, Murray, Nicollet, Nobles, Norman, Olmsted, Otter Tail, Pennington, Pine, Polk, Ramsey, Red Lake, Redwood, Rice, Rock, Roseau, Scott, Sherburne, St. Louis, Stearns, Swift, Todd, Wadena, Washington, Watonwan, Wilkin, Winona, Wright and Yellow Medicine.
- Progressives, anti-reflective coating, and photochromic lenses are covered one time per calendar year. No diagnostic codes are required. This is the member’s benefit and provider offices will not be billed.
- Additional orders will be rejected.
- If an additional order is needed, members are allowed to have a covered FT 28 bifocal or FT Trifocal. If the member chooses to pay for the progressive, they must pay for the entire order, including the frame, and the entire order will be billed to the provider.
- Photochromic lenses will be covered with a diagnostic code if medically necessary.
- Members are allowed to pay the provider for anti-reflective coating
UCare is still working on the launch for the new portal. No date has been provided for the launch.
Ucare Links
- Provider Manual
- Minnesota Senior Health Options
- Ucare Connect + Medicare
- Provider News Library
- Newsletter Sign Up
- DHS Guidelines – Provider Manual for Optical Services (Updated 10/25/2023)
South Country Health Alliance:
SOUTH COUNTRY PROVIDER SERVICES – 1-888-633-4055
Eye-Kraft Processes claims directly to SCHA for the following plans:
- Minnesota Care
- Minnesota Senior Care Plus MSC+
- Prepaid Medical Assistance Program
- Minnesota Senior Health Options (MSHO)
- Special Needs Basic Care (SNBC)
SCHA NEW FOR 2024
All 8 counties take all the plans listed above.
- Brown, Dodge, Goodhue, Kanabec, Sibley, Steele, Wabasha, and Waseca.
Closed Every day from Noon- 1:00 pm for lunch.
SCHA Links
- Medicaid Programs
- Optical Services Provider Manual
- DHS Guidelines – Provider Manual for Optical Services
Finally, just a reminder that for basic insurance plans for which upgrades are not allowed, add-ons such as anti-reflective coatings, tints, rolls and polish, Chemistrie Clips, facet and specialty edging, and mirror coatings can be offered as allowed add-ons to basic benefit pairs. See our pricing on the Eye-Kraft ordering portal, or call customer service at 888-455-2022 to explore these options further.
Also, check our our deluxe frames catalog. These frames are excellent options for third party insurance and value package private pay orders.
Deluxe frames can be used for Minnesota Healthcare Programs serviced by Eye-Kraft for all children. Adults are eligible for these frames for MHCP products under specific conditions. Please check with the lab.
